Documents

Documents

  • Acceptance of Terms and Conditions
    By accessing or using this online platform (www.procoachfootball.com), you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, do not access or use this online platform.
     
  • Use of Online platform and store
    You may use this online platform for lawful purposes and in accordance with these terms and conditions. You agree not to use this online platfotm in any way that could damage or impair the ProCoachFootball.com, or interfere with any other party’s use of the online retail store.
     
  • Products
    We offer digital products available for purchase through this online platform. All digital products are delivered electronically by unlocking premium pages, and their availability depends on the successful completion of the payment process. We reserve the right to modify, update, or withdraw any digital product at any time. Due to the nature of digital products, once they have been made available, they are non-refundable unless otherwise required by applicable law.
     
  • Orders
    When you place an order for digital products through this online platform and store, you are making an offer to purchase the selected product. Upon successful payment, you will receive access to the digital product via access through your user account. We reserve the right to accept or reject any order at our sole discretion, including but not limited to cases of suspected fraud, unauthorized use of payment methods, or technical errors. Once access to the digital product has been provided, the order is considered fulfilled.
     
  • Pricing and Payment
    All prices listed on this online retail store are in the currency specified and are subject to change without notice. Payment for products can be made through the payment methods specified on this online retail store. You agree to pay all charges associated with your order, including any applicable taxes.
     
  • Shipping and Delivery
    As the products offered through this online platform and store are digital in nature, no physical shipping is required. Upon successful completion of payment, digital products will be delivered electronically via your user account. Delivery is considered completed once access to the digital product has been made available to you. We are not responsible for delays caused by technical issues beyond our control, such as server downtime, internet connectivity problems, or third-party service interruptions.
     
  • Returns and Refunds
    Due to the nature of digital products, all sales are considered final once the product has been delivered or access has been granted. We do not accept returns or provide refunds for digital products, except in cases where the product is proven to be defective, inaccessible, or significantly different from its description. Any claims for refunds or complaints must be submitted in writing within 7 days from the date of purchase. We reserve the right to investigate each claim and, if deemed valid, issue a refund or provide an alternative solution, such as renewed access to the product.
     
  • Intellectual Property
    This online platform its entire contents, features, and functionality are owned by us or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
     
  • Disclaimer of Warranties
    This online platform store is provided on an „as is” and „as available” basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
     
  • Limitation of Liability
    We shall not be liable for any damages arising out of or in connection with your use of this online retail store, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
     
  • Indemnification
    You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of this online platform, your violation of these terms and conditions, or your violation of any rights of a third party
    .
  • Governing Law and Jurisdiction
    These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where this online retail store is located. Any legal action arising out of or in connection with these terms and conditions shall be brought exclusively in the courts located in that jurisdiction.
     
  • Changes to Terms and Conditions
    We reserve the right to change these terms and conditions at any time and without notice. Your continued use of this online platform following any changes to these terms and conditions constitutes your acceptance of the revised terms and conditions.
     
  • Entire Agreement
    These terms and conditions constitute the entire agreement between you and us with respect to your use of this online retail store and supersede all prior or contemporaneous communications

This Refund Policy applies to all digital products offered through our platform, specifically the Online Training Database. By purchasing or accessing our digital products, you acknowledge and agree to the following terms:

  1. General Conditions
    All purchases of digital products, including but not limited to access to our Online Training Database, are considered final. Due to the intangible and irrevocable nature of digital goods, we do not offer refunds once the product has been delivered or access has been granted.

2. Exceptions
Refunds may only be considered under the following circumstances:

  • The product is proven to be defective or inaccessible due to technical issues originating from our platform.

  • The product received is substantially different from its description at the time of purchase.

  • Duplicate payments were processed in error.

3. Reporting an Issue
Any claims for refunds must be submitted in writing to contact@procoachfootball.com within 7 days from the date of purchase. Please include your order details, proof of purchase, and a clear description of the issue.

4. Resolution Process
Upon receiving your request, we will review the claim and may require additional information to verify the issue. If the claim is deemed valid, we will:

  • Issue a refund to the original payment method, or

  • Provide an alternative solution, such as renewed access or replacement of the defective product.

5. Non-Refundable Cases
Refunds will not be granted in the following cases:

  • Change of mind after purchase.

  • Failure to use or access the digital product due to reasons not attributable to us (e.g., lack of internet connection, incompatible devices, forgotten login details).

  • Claims submitted after the specified timeframe.

6. Contact
For any questions regarding this Refund Policy or to submit a refund request, please contact us at:
contact@procoachfootball.com

 

  • Introduction
    We are committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and protect your personal information when you visit our online retail store.
  • Information We Collect
    We may collect personal information from you when you visit our online retail store, including your name, email address, mailing address, phone number, and payment information. We may also collect non-personal information, such as your IP address and browser type.
  • Use of Information
    ​​We use the personal information we collect to process your orders, communicate with you about your orders, and provide customer service. We may also use your personal information to send you marketing communications, but you can opt-out of these communications at any time.
  • Sharing of Information
    We do not sell or rent your personal information to third parties. We may share your personal information with our service providers who help us process orders and payments, but only to the extent necessary to provide those services. We may also share your personal information to comply with applicable laws or regulations.
  • Security of Information
    We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption and firewalls, to protect your personal information.
  • Cookies
    We may use cookies to enhance your experience on our online retail store. Cookies are small data files that are placed on your device when you visit our online retail store. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our online retail store.
  • Third-Party Links​
    Our online retail store may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of these websites before providing any personal information.
  • Children’s Privacy
    Our online retail store is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
  • Changes to Privacy Policy​
    We reserve the right to change this privacy policy at any time and without notice. Your continued use of our online retail store following any changes to this privacy policy constitutes your acceptance of the revised privacy policy.

Contact Us ​
If you have any questions or concerns about this privacy policy, please contact us.

Przewijanie do góry